FAQ
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FAQ Frequently Asked Questions
  • 1. What is the response time for business inquiries?

    During business hours, we will respond within 5 minutes of receiving an inquiry.

  • 2. What are your products and business scope?

    We have two production plants, primarily engaged in the manufacture and sale of parasols, outdoor furniture and accessories, and hardware products, as well as the import and export of goods and technology. We are not a trading company. We accept custom orders and outsourced processing for both domestic and international customers.

  • 3. Can you make custom products?

    Yes, we primarily do custom products. We develop and produce products based on drawings or samples provided by our customers.

  • 4. What is your company's production capacity?

    Our company has five modern, energy-saving, and environmentally friendly automated production lines, with an annual output value of 160 million yuan.

  • 5. How many employees does your company have, and how many of them are technical personnel?

    Our company currently has over 650 employees, including over 50 professional technicians and over 10 engineers.

  • 6. How does your company ensure product quality?

    First, we have corresponding inspection procedures and standards after each process. For the final product, we conduct spot checks and 100% inspections according to customer requirements and international standards. Second, we have the most advanced and comprehensive testing equipment in the industry: we have testing equipment and standards for key materials such as aluminum, iron, plastic products, and packaging cartons. Our company strictly adheres to the "Three No's" principle of quality management: no accepting defective products, no manufacturing defective products, and no distributing defective products.

  • 7. How are the goods delivered to customers?

    We usually ship by sea freight because we are close to Ningbo Port, making sea freight very convenient. Air freight is also available.

  • 8. Where are the goods primarily exported?

    Our products are currently exported to dozens of countries, including Europe, the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada.